Refund Policy

At AR Traders Official, we strive to provide high-quality trucking CRM and dispatch management software services. Please read our refund policy carefully before purchasing any subscription.

1. Subscription Fees

All subscription fees are charged according to the selected plan and billing cycle.

2. No Refunds for Used Services

Because our software provides immediate access to digital services, subscriptions are generally non-refundable once access has been granted and the service has been used.

3. Free Trial (If Applicable)

If a free trial is offered, users are encouraged to evaluate the platform before purchasing a paid subscription.

4. Duplicate Payments

If you are charged more than once for the same subscription due to a billing error, contact us within 7 days. Verified duplicate charges will be refunded.

5. Technical Issues

If a technical issue on our side prevents you from accessing the service, we will make reasonable efforts to resolve the issue. Refunds may be considered on a case-by-case basis if the issue cannot be resolved.

6. Subscription Cancellation

Users may cancel their subscription at any time. Cancellation will stop future billing but does not automatically entitle the user to a refund for the current billing period.

7. Chargebacks

Initiating a chargeback without first contacting our support team may result in account suspension or termination.

8. Exceptions

Refund requests may be reviewed individually in exceptional circumstances at our sole discretion.

9. Contact Us

For billing or refund-related inquiries, contact:

AR Traders Official
Email: info@artraders.com
Website: https://artradersofficial.com